FAQ

A virtual assistant is a strategic ally that collaborates with executives, entrepreneurs, professionals, and anyone who wants to optimize their time and achieve their goals more efficiently.

A virtual assistant can help you with a variety of tasks, both personal and professional. They can manage your schedule, emails, and even research things for you, freeing up your time to focus on more important things.- Administration and task management: scheduling appointments, email management, calendars, travel organization, etc.
- Customer service: answering questions, solving problems, processing orders, etc.
- Technical support: software installation, troubleshooting computer issues, assistance with online tools, etc.
- Content creation: writing texts, editing documents, designing presentations, creating content for social media, etc.
- Translation: translating documents, emails, websites, etc.

If, for any reason, your assistant doesn't meet your expectations, we initiate a replacement process, starting the search again at no additional cost.

If you need to communicate something to the virtual assistant or need to know any information, you can do so through the team leader, and they will be happy to provide you with the information.

Absolutely! Training is crucial for a successful working relationship with your virtual assistant therefore, our approach includes pre-training our virtual assistants to minimize the need for extensive onboarding from your end.

The virtual assistant works exclusively for you from Monday to Friday, from 8:00 am to 5:00 pm Houston time.Create a task list: Describe the tasks you need the virtual assistant to complete.
Set deadlines: Indicate when the tasks should be completed.
Providing training: Give the virtual assistant the necessary training to perform the tasks effectively.
Communicate regularly: Communicate with the virtual assistant regularly to discuss progress and provide feedback.